Custom commerce work should protect checkout, inventory, and support visibility.
All case studiesOperational checklist
Shopify Operations Workflow Checklist
Shopify merchants and ecommerce operators planning custom storefront, app, automation, or integration work. Use this checklist before adding custom Shopify logic. It focuses on the operating workflow behind every order so custom work reduces manual drag instead of creating new store risk.
Checklist
- Map order, return, exchange, inventory, payment, and support handoffs.
- Identify which steps require manual review, exception handling, or approvals.
- List Shopify, ERP, accounting, CRM, support, and reporting systems involved.
- Define app permissions, webhooks, and storefront or admin surfaces needed.
- Plan test orders, staging checks, rollout timing, and rollback expectations.
- Choose reports that show whether the workflow is reducing support or ops load.
How to use this
Use the checklist to improve decisions before build
Automation is useful only when exception handling is clear.
Reporting requirements should be defined before data starts moving.
Internal proof cluster
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