What this policy covers
This Privacy Policy explains how TkTurners collects, uses, and protects information when someone visits the website, books a call, sends a message, or begins a commercial conversation with the business.
The policy is written for the public website and early-stage sales interactions. If a separate signed agreement applies to a client engagement, that agreement can add more specific data-handling terms for delivery work.
Information we collect
TkTurners may collect information that people submit directly, along with limited technical information that is generated when the website is used.
- Contact details such as name, email address, phone number, company name, and service inquiry details.
- Scheduling information submitted through the booking flow, including preferred meeting times and notes shared before a discovery call.
- Business context shared during forms, email conversations, or discovery discussions so TkTurners can assess fit and prepare recommendations.
- Basic technical data such as browser type, device information, and pages requested by the browser when the site loads.
- Invoice and payment workflow details handled through approved third-party systems after scope approval. TkTurners does not intentionally publish or store raw card details on the public website.
How we use information
The information collected is used to respond to inquiries, schedule calls, evaluate project fit, deliver proposals, issue invoices, and support ongoing client communication.
TkTurners may also use information to improve website content, maintain security, prevent abuse, and keep records connected to active or past business conversations.
Third-party systems and service providers
TkTurners uses third-party tools to operate parts of the website and sales workflow. These tools may process information on TkTurners' behalf to provide hosting, scheduling, messaging, CRM, and invoice functions.
GoHighLevel and related LeadConnector tools may be used for forms, bookings, CRM records, communication workflows, and invoice delivery. Website infrastructure may also rely on third-party hosting and delivery providers.
Retention and security
TkTurners keeps business records for as long as they remain reasonably necessary for inquiry handling, delivery, accounting, legal compliance, dispute management, or internal recordkeeping.
Reasonable administrative, technical, and organizational measures are used to reduce unauthorized access, disclosure, or misuse. No internet-based system can be guaranteed completely secure, so absolute security cannot be promised.
Your choices
People can request updates or corrections to contact information, ask questions about how inquiry data is being used, or request that TkTurners stop non-essential outreach connected to a prior conversation.
Some information may still need to be retained where required for invoicing, fraud prevention, legal compliance, or recordkeeping tied to an active or prior commercial relationship.
Contact
Questions about this policy can be sent to official@tkturners.com. TkTurners may update this page from time to time as the website, tooling, or operational practices change.